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About Noice

A small senior team.
The people who pitch are the people who build.

We are CMS, DXP and AI specialists based in Melbourne. Magnolia Platinum and Adobe Solutions partners. We work directly with the people who run your platform, with no layered account teams between us.

01 / How we work

Honesty over upsell

We tell clients when AI is not the right fit, when a different CMS would suit them better than the one we usually deliver, and when a project should not happen at the scope it has been written. The goal is to solve your problem, not to sell you a technology, a methodology, or a multi-year program.

“One of the key strengths of our collaboration was the clear and consistent communication between our teams. Their prompt responses and willingness to address any concerns or queries helped establish a strong sense of trust and ensured we were always on the same page throughout the project's duration.”

Communications Lead, Telstra Health

02 / The team

Senior practitioners across CMS, UX, delivery, and content

Based in Australia with clients across Asia, the UK, and Europe. We specialise in CMS implementations and migrations on Magnolia, Adobe Experience Manager, Sitecore, Drupal, Webflow, WordPress, and Contentful, plus AI tooling that sits on top of them.

Jake Tracey

Jake Tracey

Managing Director

Engineer-founder. Hands-on across architecture, AI tooling, and client delivery. Built Migration Accelerator and AgentDesk.

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Rihana Ries

Rihana Ries

Head of UX

Leads UX research and design across Noice engagements: discovery, usability testing, and design systems that hold up in real enterprise authoring environments.

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Craig Williams

Craig Williams

Head of Delivery

Delivery leader with two decades across telecommunications and financial services, including AEM platform delivery at Telstra and program leadership at Accenture. Runs Noice engagements with enterprise discipline.

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Blake Kellett

Blake Kellett

Head of Content Strategy

Content strategist who has run content platforms at national scale, leading content technologies and AI at Telstra and the CommBank website before that. Brings award-winning content architecture and a sharp SEO instinct to every engagement.

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Ray Tran

Ray Tran

Commercial Director

Commercial leader who built and ran Magnolia ANZ and led Sitecore professional services across APAC. An engineer by training, Ray scopes what he sells. Talk to him about replatforms, licensing, and where to start.

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03 / Platform partners

Platform partners

Strategic relationships with the platforms we deliver on.

  • AnthropicAnthropic · Claude
  • AdobeAdobe Solutions Partner
  • Magnolia PlatinumMagnolia Platinum Partner
  • ContentfulContentful implementation partner